Tech Wizard Solutions

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By American Computer Professionals


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Computer Information and Free Computer Help


What Do You Do When Tech Support Tells You To Go Local

I have had a number of people call me about backing up their files. The reason is that HP, Dell or some other online company has told them they need to back up all of their files before doing a Factory Restore. So what’s the problem with this?

I have to admit it doesn’t bother me having business thrown my way by the big boy companies. What does bother me is that not one of these people have needed to resort to a full “Factory Restore”. The option of course is theirs but for a lot of people it’s definitely not something they want to do. Continue reading

Printers Plug and Play and Getting It Right

Have you bought a new printer lately all excited to get it hooked up and print something just to find out it just kicks out jibberish? Get a printer a while back and finally decided to use that fancy scanner do-dad that came with it just to find out that it won’t even start up?

These and many more nightmares and disappointments are things that happen to people every day. So the good thing is that you don’t have to feel alone since it happens to a lot of people. The bad thing is that know that doesn’t help your printer problem any does it. Fortunately these stories almost always have the same solution and it isn’t one that is very difficult. Continue reading